Most return policies only allow for a defective product to be returned within 14-30 days after the date of purchase... and most issues that happen due to defects in material and workmanship have a knack of happening after this return period has ended. We have seen the sad-puppy look on customers' faces for too long and understand how upsetting it is to spend our hard-earned dollars on something that stops working after a few weeks!

That's why Alpatronix's IronClad Warranty will protect you for a whole year* against all defects in material and/or workmanship. So register your product today to activate your warranty and rest easy that you are covered no matter what the return policy is where you purchased you product!

Click here to Register your product.

Click here if you have already registered your product and would like to submit a warranty claim.

Alpatronix Customer Service may be reached by email at, or by phone at 1-888-407-7515. Customer Service hours are Monday - Friday, 9am - 5pm. All Alpatronix brand products come with a 1-year warranty, which protects you way beyond any return period to make sure you are protected against any defect in material and/or workmanship. We look forward to hearing from you at Alpatronix Customer Service Department.

: Alpatronix warranty is only valid within the United States, and only for purchases made from authorized retailers. If you are not sure whether the retailer you are purchasing from is an authorized retailer, please contact us and we will be happy to further assist you. Alpatronix sells directly on, and on the website.

* Models BX110 & BX112 have a 30-day warranty and is not valid under the 1-year IronClad Warranty.